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EVENTS MANAGEMENT

EVENTS MANAGEMENT

Seon lead management software maximizes your sales opportunities. It helps small and medium enterprises to do follow-up marketing efficiently. Consistent follow up gives higher conversion rates. Lead management system helps systematic process of following up and minimizes physical interaction to run it..

Key Features

 Add and manage new leads from website, telephone enquiry or direct enquiry. Leads details are captured directly from the website

 Classify leads into hot, warm and cold depending on follow up response. And decide the next action of plan for each such leads

 Assign lead responsibility to employees or a team. This will prioritize their objectives.

 All follow up details can be attached to each lead with notes, comments or remarks

 Create email and SMS templates and save them for future use. These templates are used to send follow up emails and messages to leads and prospects.

 Send follow up emails to leads and prospects. The number of follow up emails and messages will display on the leads and prospects account

 All the pending enquiries and leads details can be used for future campaigns and promotions

 Manage, view, update lead status. Update lead feed back and remarks.

 Search lead or prospect information. Move lead or prospects details from one category to other category.

 Send bulk emails and SMS’s to all the active leads in the application

 Send reminder follow up emails and messages to all the cold or inactive leads in the application

 Categorize enquiries / leads on services requested and move them to the respective domains

 Categorize enquiries / leads on services requested and move them to the respective domains

 Block an IP address or a group of IP addresses.

BENEFITS

 Easy user interface and can be accessed anytime, anywhere and on any device.

 Easy user interface and can be accessed anytime, anywhere and on any device.

 Centralizing marketing accounts and improves sales forecasting

 Reduce the sales cycle and increases revenue

 Increases sales executives performance and productivity. Improve sales tracking process

 Monitor and keep a track of all the ageing sales leads. Gives quick access to lead status

 Lora Lead management speeds up sales lead distribution process. All the sales lead can be manually and auto distributed to employees on time

 Optimize communication with qualified prospects. Improves customer satisfaction by faster response to enquiries and helps to convert qualified prospects to confirmed clients

 Reduces paper work and is fully customizable and scalable

 Our Lead management helps any business to increase their ROI and decreases TCO

Tele caller management software plays an important part in advanced customer experience. It helps customer service representatives to provide instant answers to customer enquiries. Lora Tele caller management gives you complete insight into the nature of customers call. This can also be used in industries like customer support, telemarketing, financial services and outsourcing. We have provided this application to business startup companies to multinational enterprises.

KEY FEATURES

 Add and manage all call information with date, time, client details and route’s call to the right person

 All inbound and out bond calls information gets stored in the Contact history database. This application helps to tracks time spent on each call

 User can search a call history month wise and day wise by using client details. Notes can be added to each call history

 All call histories can be viewed, edited and saved in this application. Call details can be edited by the administrator

 Different office locations can be added in this application and all the call details can be viewed by office locations

 All the calls can be sorted and saved by client wise, project wise and location wise. Reports can be generated by using the same criteria

 User can follow up a call and save the information for future use. Follow up information can be added to the call history

 Call histories can be made inactive and at a later stage can be suspended from this application

BENEFITS

 This application can be used at font office desk / office reception / call centers and BPO’s

 Monitors all inbound and out bond calls received and made. Calls routed to employees are also saved here

 Track customer’s calls or project related calls. This helps to tracks employee time spent on each client call

 Multiple employees can enter call details simultaneously. Tracks employees call records and productivity

 Fully customizable and scalable for any business requirement

Client management system is developed almost for any business. It is actually used to manage, store and process information on your client details. It helps to easily access and search your client details at the click of a button. Client management system is networked and can be used by multiple users. Seon’s Client management system is fully scalable and customized as per business requirements..

Key Features

 Add manage clients and their information

 Clients can be categorized as permanent and temporary

 Group clients by their relationship and profile

 Save Clients projects information

 Accessible to employees who has customer contact

 Saves Client notes and appointments

 Reminds or send alerts of client appointments

 Search clients information in alphabetical order

 Search client information with company name, client name, contact person name, email or domain name

 Shows total number of clients

 User can suspend a client or inactivate client information from the application

 Client quotation and invoices are saved as a pdf file and can be viewed

 Client information can be edited, viewed and copied

 Follow up information can be viewed

 Instant messaging through email or SMS can be done from this application

 All Clients can be managed as Active and In-Active country wise

 Clients website URLs can be save and viewed

 Service provided information to the client can be viewed

BENEFITS

 Easy to use

 Need minimum expense and training for a non computer savvy staff

 Convenient to save all your clients information at the press of a button

 Lora can be accessed anytime, anywhere and on any device

 Accessible to employees who has customer contact

 Total clients information is saved in one application

 Helps organization to become customer focused

 No need for a full time administrator

 Ability to add clients, easily and flexibly

 Fully customizable

 Fully scalable

Vendor management system helps in monitoring vendors information, their products and services. Our vendor management system helps in competitive advantage as well as cost savings.

KEY FEATURES

 Add edit vendor category

 Add edit vendors with other details

 View, edit and manage vendors information

 Add new services to existing vendors account

 Activate or inactivate a vendor in this application

 Suspend a vendor from this application

 Search vendor by name or category

 Send instant message to vendor through email or sms

 Add note to a vendors service

 Add appointment information with a vendor

BENEFITS

 Fully scalable

 Can be customized depending on business requirements

 User friendly interface

 All vendors information is stored in a place

 Saves time and money

 Can be accessed from any where in the world

Employee management makes it easy to check and track human resources department at the press of a button. It makes the system easy to monitor and manage employees from different location. This system helps in supervising employees work report and productivity. Our employee management system includes a time tracking system that saves both time and money. These all features help at the time of employee appraisals.

KEY FEATURES

 Add manage employee

 Manage employees personal details, family details, Company details

 Add manage employee designations

 Check employee system backup facility and hardware details

 View and edit employee Insurance details

 Add view employee task status

 Add or check employee work report daily / monthly

 Monitor employee call register list

 Track employee related to projects / clients

 View, approve / decline employee leave request

 Give employee administrative permissions

 Monitor employee log details

 Add announcements / holidays / Birthdays / notes

 Communicate with internal messaging center

 View, edit employee payroll system

 Search employee with name, designation or place of work

 Suspend or inactivate an employee from the application

 User can edit and view employee details

 Use instant messaging system through email or SMS

 All employee details can be managed as Active and In-Active

BENEFITS

 Easy to use

 Fully customizable

 Fully scalable

 Tracks up to date work status

 Reduces TCO and increases ROI

 Ability to add employees, easily and flexibly

 Reduces HR daily work, increases productivity, employee satisfaction, and a significant cost savings

 Eliminate paper work. Go green

Library management system tracks all the operations performed in a library, including number of books, CD’s, DVD’s and subscribers. Our Library management system is suitable for both small and large libraries. It is easy and less time consuming. This application helps librarians to catalogue books, CD’s, DVD’s and maintain their records of issued, reissued and overdue books. It also maintains date of issue and return of a book.

KEY FEATURES

 Tracks number of books and subscribers in a library2

 Add manage books categories3

 Manage and edit books4

 Search books by name 5

 Add book details with category, price and purchase date6

 Maintains book issue date, return date and overdue days 7

 Locates a book with in racks

 Maintains employee details who borrows the books

BENEFITS

 User friendly interface

 Subscribers can easily check availability of books, CD’s, DVD’s in a library

 Reporting of overdue books

 Cost effective

 Efficiency in speed and operation

 Elimination of duplication of Books, CD’s and DVD’s

 Security of Library

 High customer satisfaction level

 Better inventory preservation because of less handling by staff

 Time saving

 Easily locate books, CD’s and DVD’s on racks

This feature in Lorahelps manage favorites, bookmarks and links online. Favorite management is designed to help you organize and manage your browsing favorites efficiently. This saves time in seeking the URL of a useful website.

KEY FEATURES

 Create folder to save all bookmarks and links

 Add links to the selected folder

 Search a link

 Manage edit all folders and links

 Prevents adding same URL twice

BENEFITS

 Provides online help to user with their favorite links

 Each user can see only their links

 Convenient to use a list of favorites

 Work with your favorite links from any where any time